Our Policies - Tweezer World

Our Policies

Shipping Services

Mostly our clients prefer sending their orders by air services

We work with DHL, TCS, Fedex and other famous companies

Products in Stock

We are basically manufacturer and prioritize to focus on the customer’s ordered articles. Otherwise we many varieties of regularly used products as well in stock.

Do you ship internationally

Yes we ship to all countries in the world

Engraving

Engraving services are offered for our valuable customers at TweezerWorld for few specific categories of tweezers. This is performed to transform your product into something unique and personal look.

If you are interested to personalize, please attach your logo or company name.

We accept orders minimum of 100 units. However our production capacity is tens of thousands. For samples, please contact our office.

Pricing

We use a systematic approach to pricing. Pricing has a direct effect on your order quantity. We do our best to offer your competitive prices. We can price you individually for custom made orders. Otherwise have have generalised range of products and hence pricipals of pricing. Prices on the website can be updated without requiring any permissions from a third party. We are not bound to send notifications before changes.

Payments

We work with advance payment of 100% of the invoice value. However if we need to split payments for some kind of special case, we can split it between product price and the shipping charges. And before the dispatch, all of the payment will be cleared. Products are the property of TweezerWorld until paid in full. See the link for more information on methods of payments.

Read more about: Payment Methods

http://tweezerworld.com/our-services/#payment

Custom Design

If during processing we discover for any unforeseen reason that we cannot complete your order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product or product description fault).

Return Policy

On the rare occasion you receive a damaged or faulty Product, please contact us for advice before returning at sales@tweezerworld.com. Please ensure that you include your order number in the email.

All damaged or faulty Products should be returned within 15 days from purchase and accompanied with proof of purchase. Damaged or faulty goods will be exchanged or refunded within 30 days.

We operate 30 days return/refund policy in the real cases like an item is not working properly according to its nature & description as per deal was done.

Buyer will be responsible for all return postage costs unless the product is damaged or not as described.
The company will replace the same product, but the postage and shipping cost will be on buyer side.

We don’t offer exchanges, only refunds or replacement of the product. You have 30 days from the date of delivery receipt to return the item. You must contact us within 15 days of receiving the goods and another 15 days to return the goods once you’ve told us. Simply return your original order for a refund and place a new order.

We only refund goods that have not been used, or damaged on delivery, or defective items. We cannot accept used or opened goods to be refunded.

PLEASE NOTE: Buyers will be responsible for return postage if they simply change their mind or have ordered wrong size/colour etc.

Who we are

Our website address is: http://tweezerworld.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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