Return & Refund Policy – Tweezer World

At Tweezer World, we are committed to providing premium-quality products and ensuring your satisfaction. Please review our return, refund, and claim policies carefully.

1. Claim Policy (Damaged, Repair, Replacement)

• Inspection on Delivery
  Please inspect your order upon arrival. If you notice any damage, missing items, or discrepancies, notify us within 5 days of delivery.

• Required Proof
  Send clear photos and a short video of the damaged or incorrect item to support@tweezerworld.com for review.

• Repairable Items

  • If the item is repairable, you must return it at your own shipping cost.

  • We will repair the item and ship it back to you (shipping cost borne by the customer).

• Replacement Items

  • If the item is not repairable, we will replace it promptly.

  • Replacement processing will begin once we confirm the issue.

• Missing or Incorrect Items
  If your order has missing or incorrect products (e.g., size, color, or style), we will resolve the issue as per our policy.

Note: We guarantee 100% quality assurance through our expert team at every stage of production and shipping.

2. Return Policy

• Returns are accepted within 14 days of receipt.

• Items must be unused, unopened, and in their original packaging.

• The buyer is responsible for all return shipping costs.

3. Refund Policy

• Once your return is received and approved, refunds will be issued to your original payment method within 7–10 business days.

• Shipping charges are non-refundable.

• Refunds apply only to unused and eligible products.

4. Damaged or Wrong Products

• If you receive a defective or incorrect product, contact us within 3 days of delivery at support@tweezerworld.com.

• Provide photos/videos of the issue for quicker resolution.

✅ Tweezer World Promise: Your satisfaction is our priority. We take every step to ensure your products reach you in perfect condition.